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This is a working skeleton reflecting the commitments made elsewhere on the site. It is not legal advice and has not been reviewed by counsel. Have a California business attorney review this and your service agreement once — it's a one-hour engagement and it's the cheapest insurance you'll buy.
Nine North Solutions LLC ("Nine North") acts as a Consortium/Third-Party Administrator (C/TPA) administering drug and alcohol testing programs under 49 CFR Part 40 and the applicable modal regulations. We coordinate testing through third-party collection sites, SAMHSA-certified laboratories, and licensed Medical Review Officers. We do not perform collections, laboratory analysis, or medical review ourselves.
Compliance with federal regulations remains the employer's legal obligation. You agree to provide accurate and current driver rosters, ensure selected drivers report for testing within required timeframes, designate Nine North in the FMCSA Clearinghouse where applicable, and notify us promptly of driver additions and removals. Inaccurate rosters are the most common cause of audit findings and we cannot correct what we aren't told.
Annual enrollment is billed at the rate published on our pricing page at the time of enrollment. Testing and add-on services are billed only when performed, at published rates. There are no setup fees, activation fees, per-driver fees, or cancellation fees. Published rates may change with 30 days' written notice, and any change applies only from your next renewal.
Enrollment runs one year from your enrollment date. We will email you at least 30 days before renewal. You may cancel at any time, by phone or in writing, and we will process the cancellation on the day we receive it. We do not require a cancellation window, a written-notice period, or a reason.
Unused enrollment fees are DECIDE: refundable pro-rata / non-refundable. Testing already performed is billable regardless of cancellation.
Your compliance records belong to you. On request, at any time, including after cancellation, we will export your complete records and provide them in a usable format at no charge. We retain copies for the periods required by federal regulation.
Drug and alcohol testing results are confidential and released only as permitted by 49 CFR Part 40. We do not sell, share, or use your data or your drivers' data for any purpose other than administering your program.
LAWYER — this clause materially affects your exposure and should be drafted, not templated. It should address the cap on damages, exclusion of consequential damages, and the allocation of responsibility between Nine North, the collection site, the laboratory, and the MRO.
Nine North Solutions LLC is an independent private company. We are not affiliated with, endorsed by, or operated by the DOT, FMCSA, FAA, TLC, PUC, or any government agency.
These terms are governed by the laws of the State of California. LAWYER — venue and dispute-resolution clause to be added.
Nine North Solutions LLC
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